Shipping and Exchange Policy
At TamilTrade.net, we offer online services and do not deal with physical products. Therefore, there is no shipping or physical exchange involved in our service offerings. This policy outlines our practices concerning the provision of our online services, as well as any modifications, cancellations, or refunds that may occur as part of using our platform.
Service Provision and Modification Policy
We reserve the right to modify, defer, or cancel any service at our discretion, even after payment has been confirmed. In the event of a rescheduling or service modification, we will notify you via email with the new details. We are committed to ensuring our services run smoothly, but there may be delays due to unforeseen circumstances such as technical issues, network disruptions, or other factors beyond our control.
Accuracy of Information
You agree to provide accurate and up-to-date information when using our platform. We reserve the right to verify the information you provide and may suspend or deny access to our services if we suspect any discrepancies or inaccuracies.
Payment and Card Information
You confirm that the credit or debit card information provided during payment is accurate and that you are the lawful owner of the card. TamilTrade.net does not share card details with third parties, except where necessary for fraud prevention or legal obligations. We disclaim any liability for fraudulent transactions on your account. Responsibility for using a fraudulent card lies solely with the user.
Refund and Cancellation Policy
Since our services are online-based, we do not process refunds or exchanges once the service has been initiated or delivered, except in cases of service failure or errors on our part. If you encounter any issues with our services, please contact us for further assistance, and we will make every effort to resolve the situation.
Service Downtime or Delays
We strive to ensure uninterrupted service, but delays or interruptions may occur due to factors outside our control, such as network outages or maintenance. In such cases, we will notify you as soon as possible and work to restore normal operations promptly.
Communication
By using our services, you consent to receive electronic communications, including updates, notifications, and service-related messages via email. Please ensure your contact details are up-to-date to receive timely notifications.
Dispute Resolution
All disputes arising out of the use of our services will be governed by the laws of India, with jurisdiction limited to courts in Trichy. Arbitration procedures may be followed if necessary, in accordance with the Arbitration and Conciliation Act, 1996.
Miscellaneous
This policy and any other terms or conditions provided on TamilTrade.net constitute the entire agreement between the user and the platform.